Delivery & Returns

Because every love letter deserves to arrive with care.

Shipping & Delivery

We want your Love Aloré pieces to reach you beautifully and on time. All orders are processed within 2 to 3 business days. Once your order ships, you will receive a confirmation email with your tracking information.

Estimated Delivery Times:

Domestic (Indonesia): 3 to 5 business days
International: 7 to 14 business days

Please note that delivery times may vary depending on your location and local customs processing. Love Aloré is not responsible for delays caused by customs, carrier disruptions, or circumstances beyond our control.

Returns & Exchanges

We want you to feel as beautiful in your pieces as they were made to make you feel. If something isn't quite right, we're here to help.

Items may be returned or exchanged within 14 days of delivery, provided they are unworn, unwashed, and in their original condition with all tags attached.

To begin a return or exchange, please contact us at [email] with your order number and reason for return. Our team will guide you through the next steps.

Please note the following are final sale and not eligible for return or exchange:

• Sale and discounted items
• Intimates and swimwear
• Custom or made-to-order pieces

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please reach out to us within 48 hours of delivery at [email] with a photo and your order number. We will make it right.